Anderson Custom Woodworking L.L.C. Policies
Delivery: Upon request of delivery Anderson Custom Woodworking L.L.C will deliver to address only. Any Action whereby a member of business willfully helps move item into dwelling is acting on good faith and is not liable for any damages. Any discrepancy of product shall be addressed at point of delivery. Anderson Woodworking relinquishes responsibility there after.
Installation: Anderson Custom Woodworking L.L.C. is not to be held liable for damages on agreed install. All items for installation / assembly will be done upon scheduled delivery. Delays and construction of clients location, unrelated to Anderson Woodworking will be charged for rescheduling. Home owner will not be refunded if he/she has not specified building material that may inherently affect the installed products functionality.
Design Accuracy: Anderson Woodworking L.L.C. reserves the right for mearsuremtn accuracy of +/- 1 inch of specified invoiced dimensions and to alter product design to improved structural stability or for any unforseen issues. Great consideration has gone into our table designs to reduce the affects of warping, real wood products are hygroscopic in nature; they will readily absorb and expel moisture from the atmosphere. Ambient changes in temperature and humidity can cause expansion or contraction, cracking, splintering and or warping; all of which are considered an intrinsic risk of wood products and are no claimable defects. Anderson Custom Woodworking L.L.C. requires all clients to maintain a constant interior humidity level to avoid deformation of products. Anderson Custom Woodworking L.L.C. is not liable for any deformations while in the clients possession.
Staining: Anderson Custom Woodworking L.L.C. is not liable for shade and or color variances. All stains are provided to customer with approval before moving forward. Color deviation of any form is not a claimable defect.
Table Spotting: Once item is in client possession. Anderson Custom Woodworking LLC is not liable for any spotting or staining that may occur as a side-affect from UV staining, sun fade, chemical cleaning, or any other adverse external factors.
Warranty Limitations: You are responsible for all transportation costs to and from your residence. If the identical materials are not available at the time of repair or replacement, we reserve the right to substitute materials of equal or greater value. Warranty does not cover furniture found to be abused, misused, exposed to improper humidity levels and/or unsanitary conditions. (Note: Hairline and or significant cracking or cupping after 30 days is only caused from improper humidity levels) The warranty does not cover furniture that has been used for commercial purposes such as, but not limited to a hotel, motel, or nursing home. Heirloom furniture is expected to gain minor checks, cracks and other imperfections as it ages through the decades. These minor imperfections are NOT considered defects. The lifetime warranty does not convey ownership and is only redeemable to original purchaser. The lifetime warranty is only effective as Anderson Custom Woodworking is registered LLC operating business with in Minnesota. Should Anderson Woodworking cease to operate, all warranty’s shall be void.